For instance, the device may not support app downloads using Touch ID. In addition, various restrictions and/or settings could be blocking access. If the hardware and software components fail to communicate effectively, it may cause the Touch ID feature to fail, hence blocking access to downloading apps using Touch ID. Touch ID can also be used to download apps from the App Store but there are a few important reasons why you may not be able to download apps using Touch ID.įirst and foremost, Touch ID requires a secure, hard to breach environment and must pass a complex verification system that uses a combination of hardware and software in order to ensure secure access. Touch ID is a feature developed by Apple and initially introduced on the iPhone 5S that utilizes an owner’s fingerprint to authenticate actions such as unlocking the device, authenticating Apple Pay purchases, and allowing access to certain app functions.
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